Launching Tripoli’s plan for digital transformation
After the national anthem and the anthem of Tripoli, [Mayor] Yamak said: “The knowledge economy, or what is known as the digital economy, has become an imposed reality, and everyone must deal with it, as many countries are currently seeking to implement the provisions and data of this new economy by digitally transforming their societies. This shift to knowing how to use technology within public institutions and bodies, helps to improve operational efficiency and improve the services it provides to citizens. Therefore, the Municipality of Tripoli aims to be proactive in administrative development in order to
optimally employ technology and knowledge economy, which serves the workflow within the municipality in all its departments. It aims to improve services and facilitate access to them, which guarantees saving time and effort at the same time.”
He continued: “Based on the slogan of our municipality ‘Tripoli, the cradle of democracy and the home of science’ and in the era of digital transformation and technological progress, it is important to discuss how we can integrate science and knowledge to enhance the democratic approach and transparency,
based on the principle of citizen centrality. Our vision in digital transformation aims to make Tripoli a national model in smart and digital transformation. As we urge state institutions and other municipalities to use the e-government approach to enhance government work as an essential part of the reform plan.”
He said, “The goals of digital transformation in the Tripoli municipality are centered on the following points: Satisfying citizens by providing fast services, raising the efficiency of municipal work, urging citizens to engage in public affairs, participating in various issues, in addition to reducing administrative complications and establishing an effective communication network. In rapid transactions, improving transparency and the right to access information, and more citizen participation in services.”
He concluded by calling on everyone to “stand together to face the crises, as Tripoli can no longer tolerate new clashes and divisions, and the citizen is moaning and what is required is that we be one hand to serve Tripoli, the oppressed city.”
Then the head of the Local Development Committee and Associations in the Municipal Council, Dr. Basil Al-Hajj, said: “One of the first and most important goals since the launch of the Local Development Committee and the associations in the Tripoli municipality is the transfer of the internal municipal situation, from technologies dating back twenty years ago to future technologies for the next twenty years. Despite the circumstances that we all know, the study of choosing a new system for internal work has become in its advanced stages, which allows upon implementation to control internal work deadlines, monitor and follow up administrative processes and procedures between departments and
make the work effectiveness rate more than 80%, provided that it is combined with the account and punishment system for those who are negligent at work, pointing out that “municipal work does not succeed without integration with the civil wing of citizens and activists, of which we are part. The next step is to link citizens with municipal work in a peaceful and smooth manner that restores the lines of confidence and participation in every municipal duty, in a manner that makes every citizen bears his responsibility towards municipal work and participate in some of its decisions remotely. Here comes the role of today’s agreement with SmartGov, which will play the role of linking modern technologies between the two parties.”
He added: “Your invitation to participate in laying down the foundational touches for this work is to be part of the success of this work, and today’s agreement may precede the internal municipal system, but it is necessary to proceed as possible so that the two programs converge on the path of the digital municipality soon. Also, today’s session will be concluded.” He stated: “With a joint discussion to record your views on what we will do, however, today’s session will culminate in a general questionnaire, which will be published in cooperation with you, to record the opinions of citizens for the largest possible number who participate, so that the new application stems from an actual need of people and not from individual scientific expectations and speculations.”
He concluded: “We all know that trust, current and previous conditions, and the internal and external interdependence between the municipality, its work and the citizens are in crises and gaps, but this does not mean that we should ever give up in the success of a project and a dream that we all want, whatever the circumstances. Tripoli has innovation, and no matter what we are planning to do from the inside and outside, we will continue to work for the success of what can be succeeded, and avoid what is intended to fail, with cooperation we build what we want and with us, Tripoli lives. ”
Mr. Hallab
Then the Executive Director of the organization Ihab Hallab spoke and thanked the mayor for his “distinctive vision towards the transformation of the municipality of Tripoli,” and said: “We affirm that cooperation will be fruitful in the best interest of the citizens, and in light of the amazing scientific progress. The twenty-first century has opened doors for many groundbreaking technologies that changes the way we govern. Today, the Internet of things and smart governance can be used as an essential part of the reform plan and in the process of combating corruption and enhancing transparency, in an era that changes and develops rapidly, so the important question is about how governments deal with the techniques of this technological and information revolution on the one hand and its requirements on the other hand.”
He added: “Citizen centricity and changing the democratic approach is a basic premise in which we believe. That is why SmartGov was founded on the idea of modernizing government systems in order to meet the ambition of citizens today and help create smart, inclusive and effective institutions. 80% of the world’s cities will be smart by the year 2050, and that is why Arab cities will be facing a new challenge to transform into e-governance and then smart cities, which requires a quantum leap in terms of information and communication technology infrastructure and at administrative structure level. In addition to that the need to involve the private sector and work on developing the legal framework of this area based on a specific strategy.”
MOU signing
In conclusion, The Mayor and SmartGov signed an agreement followed by a detailed presentation on the platform. A general and open discussion, and a cocktail party was held on the occasion.