As our reliance on software codes grows, it becomes increasingly important to adopt a human-centered approach to these engineered systems. At SmartGov, we recognize that tech development is only a small part of our work, comprising just 10% of our efforts.
In many countries worldwide, the standard whole-of-government approach to transformation falls short due to a range of socio-political, socio-economic, and institutional barriers within the public sector. To address this, we take an incremental approach that prioritizes deep understanding of the specific needs of the public institutions we work with, tailoring solutions to their unique contexts. Our participatory approach engages all civil society and public sector actors in working together to find smart solutions that align with their local ambitions.
With the support of our team of renowned experts and researchers, we assess organizational needs and match them to the most appropriate technological solutions. As a results-driven organization, we develop a strategy, stress-test our solutions, refine our research and strategy, and provide support for the execution of the changes until the project is self-sustainable.
This drive has become part of our DNA at SmartGov, and we are committed to driving positive change in the public sector by prioritizing effectiveness, citizen-centricity, and sustainability